Mainstreaming Assisted Living Technologies

Training and Champions

Why is this important?

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“There’s that many people doing that many different things and people don’t understand what telehealth’s about; they don’t see it as important.”

“With any change you’ve always got a little bit of resistance ... but I think its sort of just explaining the benefits of it ... the benefits to the patient and the benefits to the staff.”

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What are the key steps?

IDEAS FOR STAFF TRAINING AND SUPPORT

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HAVE A DEDICATED CONTACT FOR SUPPORT

SHARE GOOD PRACTICE

USE LOCAL CHAMPIONS

DEBUNK MYTHS

INCREASE UNDERSTANDING

LEARN THROUGH EXPERIENCE

PROVIDE TRAINING

SHARE PATIENT STORIES

Key topics to cover in staff training